By Matshidiso Selebeleng
For more than a month, residents of Phahameng and surrounding communities have been forced to endure long queues, delayed treatment and hours of frustration as Mmabana Clinic continues operating without electricity — leaving patients and staff scrambling to cope in the dark.
Community members say the outage has slowed services to a crawl, with nurses forced to retrieve patient files manually because computers are offline.
Patients often arrive before sunrise in hopes of being helped quickly and returning home, but many say they spend most of the day waiting for assistance.
One frustrated resident, Mantoa Moloi, who visits the clinic regularly for chronic medication, said the situation has become unbearable — especially as winter approaches and temperatures continue to drop.
“We queue for a very long time because they still have to go look for our files manually, as they cannot use the computer because of this very issue.
“This has been our reality since March, and what is frustrating is that no one is saying anything to us; we are just left in the dark,” she said.
Moloi said patients are often made to wait for hours despite arriving early, adding that services usually run smoothly when electricity is available.
Another patient, who asked to remain anonymous, said she was shocked to find the clinic without power and little explanation from officials.
“We don’t know what is happening. One day we came here and found the clinic dark. After that, we were just told the computers were off — nothing more.
“We bring our young and sick children here, but sometimes you wait until knock-off time hoping to get assistance,” she said.
She questioned why the clinic does not have backup generators to ease disruptions during outages.
“They would make things easier because it is not nice camping here the whole day while sick or with a sick child, like you are going to work.”
Another resident, identified only as Pulane, said the outage has also affected medical processes at the facility.
“This has made things hard for everyone, including the nurses, because it slows everything down. Sometimes we are not able to get results for tests done here, and they are always blaming the electricity,” she said.
Pulane also alleged that some patients have complained about missing files.
Free State Department of Health spokesperson Mondli Mvambi confirmed that officials are aware of the issue, saying it emerged at the end of the financial year.
“The interruption in electricity supply is due to the electricity DB board that burned inside the clinic. This affected the whole wiring and, hence, the electricity supply interruptions. The procurement process to restore electricity is in the final stages,” he said.
Mvambi said despite the outage, all primary healthcare services have continued.
Meanwhile, Free State Health MEC Menyatso Mahlatsi recently announced a major infrastructure drive during the department’s budget vote, highlighting plans to improve healthcare facilities across the province.
“In 2026/27, we will fund 138 projects with a total budget of R647.9 million, primarily supported by the Health Facility Revitalisation Grant and Infrastructure Enhancement Allocation,” Mahlatsi said.
The programme includes upgrades to clinics, hospitals, EMS infrastructure, mortuaries, nursing schools, health technology and maintenance contracts.

